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Help Center

Help Centre

Accounts

How do I add a shipping adress to my account?

How do I create a new account?

How do I leave a review?

How do I view my current and previous orders?

I've forgotten my password - how can I access my account?

Ordering & Order Tracking

Can I receive order updates via text?

What is your standard order fulfillment time?

How will I know my order has been shipped?

How can I track my order?

Is ordering online from Freeman Vape Juice secure?

What if I no longer want the order?

What happens if my order arrives damaged?

What happens if my order doesn't arrive?

How do I view or change what's in my shopping cart?

How will I know that you have received my order?

Troubleshooting

My e-liquids are turning dark

I'm getting a dry hit / burnt taste when I vape

I'm getting a dry / sore throat when I vape

I'm not getting big enough clouds from my vape

I'm not getting enough nicotine hit from my vape

I'm not getting enough flavor from my e-liquid

Shipping & Packaging

Can I receive order updates via text?

Can I still order from Freeman Vape Juice if I live outside the USA?

How much do you charge for delivery outside of the USA?

What is your standard order fulfillment time?

How will I know my order has been shipped?

How can I track my order?

What happens if my order arrives damaged?

What happens if my order doesn't arrive?

Will you let me know that you've recived my order?

Vaping FAQs

What are the different vaping styles?

Returns & Warranty

How do I return a product that I don't need?

How do I return an order that is dameged during shipping?

What is your refund policy?

Stock Checks

A product is showing as out of stock - when will it be back in stock?

I can't find a product on your website - how can I check if you will be getting stock?

Help Center

Accounts

How do I add a shipping adress to my account?

How do I create a new account?

How do I view my current and previous orders?

I've forgotten my password - how can I access my account?

How do I leave a review?

Contact us

Contact freeman

How can I contact you?